FAQ
Welcome to the Mecarit LLC (“we,” “us,” or “the Company”) website! We are committed to providing our customers with high-quality auto parts and excellent service. Before using this website, please read the following Questions and Answers. If you have any questions about these Terms and Answers, please feel free to contact us.
- Frequently Asked Questions
We have provided answers to some frequently asked questions on our website to help you find the information you need. If you cannot find the answers to these FAQs, please contact our customer service team using the following contact information. - How to Ask a Question
Email: You can send your questions to the customer service email address. Please include your question and order information in your email so that we can assist you more quickly. - Response Time
We strive to respond to your questions as quickly as possible. Generally, you should receive a response within 1-2 business days. During peak periods, response times may be longer. Thank you for your understanding and patience. - Issue Handling
For specific inquiries regarding orders, returns, exchanges, or product information, we recommend providing as much information as possible, including the order number, purchase date, and product name, to help us process your request more efficiently.
We will provide a solution based on the specific situation, including product replacement, refund, or other remedies. - Disclaimer
Mecarit LLC strives to provide accurate and timely information when addressing your inquiries. However, we assume no liability for any loss or damage caused by errors or omissions in this information. - Privacy Protection
All personal information provided to us via email or phone will be handled in accordance with our Privacy Policy. We are committed to protecting your privacy and will not disclose your information to unauthorized third parties.
Thank you for choosing Mecarit LLC. We look forward to serving you!